\nI've noticed few of adobe apps started crashing during launch after recent update from apple. I'm certain it worked fine on previous macOS 10.15.4. \n \nSo i've tried\n- deleting doc/adobe/premiere pro/ 14.0\n- deleting library/caches/adobe/premiere pro\n- giving all permissions to /library/preferences/adobe folder\n- then finally uninstalling all adobe apps + creative cloud > reboot > clean install\nstill crashes... \nany solution?\n \nProcess: Adobe Premiere Pro 2020 [5202]Path: /Applications/Adobe Premiere Pro 2020/Adobe Premiere Pro 2020.app/Contents/MacOS/Adobe Premiere Pro 2020Identifier: com.adobe.PremierePro.14Version: 14.2 (14.2)Code Type: X86-64 (Native)Parent Process: ??? [1]Responsible: Adobe Premiere Pro 2020 [5202]User ID: 501\nDate/Time: 2020-06-07 09:35:34.978 +0900OS Version: Mac OS X 10.15.5 (19F101)Report Version: 12Bridge OS Version: 4.5 (17P5300)Anonymous UUID: 451B832A-A067-8E72-7752-C690C6FADBCD\nTime Awake Since Boot: 1900 seconds\nSystem Integrity Protection: enabled\nCrashed Thread: 0 Dispatch queue: com.apple.main-thread\nException Type: EXC_BAD_ACCESS (SIGBUS)Exception Codes: KERN_PROTECTION_FAILURE at 0x000000023eb7c126Exception Note: EXC_CORPSE_NOTIFY\nTermination Signal: Bus error: 10Termination Reason: Namespace SIGNAL, Code 0xaTerminating Process: exc handler [5202]\nVM Regions Near 0x23eb7c126:MALLOC_MEDIUM 0000000238000000-0000000238800000 [ 8192K] rw-/rwx SM=PRV--> MALLOC_MEDIUM (reserve 0000000238800000-0000000240000000 [120.0M] rw-/rwx SM=NUL reserved VM address space (unallocated)VM_ALLOCATE 0000000240000000-0000000240010000 [ 64K] rw-/rwx SM=PRV\nThread 0 Crashed:: Dispatch queue: com.apple.main-thread0 ??? 0x000000023eb7c126 0 + 96421645181 libobjc.A.dylib 0x00007fff6934b560 load_images + 15292 dyld 0x0000000100ac725a dyld::notifySingle(dyld_image_states, ImageLoader const*, ImageLoader::InitializerTimingList*) + 4183 dyld 0x0000000100adaff9 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, char const*, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 4754 dyld 0x0000000100adaf76 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, char const*, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 3445 dyld 0x0000000100adaf76 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, char const*, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 3446 dyld 0x0000000100ad9014 ImageLoader::processInitializers(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 1887 dyld 0x0000000100ad90b4 ImageLoader::runInitializers(ImageLoader::LinkContext const&, ImageLoader::InitializerTimingList&) + 828 dyld 0x0000000100acae30 dyld::runInitializers(ImageLoader*) + 829 dyld 0x0000000100ad4dfb dlopen_internal + 60910 libdyld.dylib 0x00007fff6a4ead8a dlopen + 17111 com.apple.CoreFoundation 0x00007fff3052d002 _CFBundleDlfcnLoadBundle + 14712 com.apple.CoreFoundation 0x00007fff305a5d15 _CFBundleLoadExecutableAndReturnError + 48213 com.apple.CoreFoundation 0x00007fff3056d763 CFBundleGetFunctionPointerForName + 2814 com.adobe.ASLFoundation.framework 0x000000010331f0a8 ASL::Module::GetProcAddress(std::__1::basic_string const&) const + 45615 com.adobe.PluginSupport.framework 0x0000000109bd434f ML::PluginImpl::GetEntryPoint(std::__1::basic_string const&) + 11116 com.adobe.PluginSupport.framework 0x0000000109bd4436 ML::PluginImpl::GetPiPLs() + 11817 com.adobe.PluginSupport.framework 0x0000000109bb0d15 ML::(anonymous namespace)::AddPlugin(ML::PluginEntry const&, bool&, bool) + 474118 com.adobe.PluginSupport.framework 0x0000000109bac119 ML::(anonymous namespace)::LoadPluginList(ML::PluginNameList const&, std::__1::vector&, std::__1::basic_string const&, bool) + 21719 com.adobe.PluginSupport.framework 0x0000000109bab151 ML::LoadPlugins(std::__1::vector&, std::__1::basic_string const&, std::__1::vector const&, std::__1::vector const&, bool) + 350520 com.adobe.PluginSupport.framework 0x0000000109bdd0ec ML::PluginSupport::LoadAllPlugins(std::__1::vector&, std::__1::basic_string const&, std::__1::vector const&, std::__1::vector const&) + 270021 com.adobe.PluginSupport.framework 0x0000000109bdc597 ML::PluginSupport::LoadAllPlugins(std::__1::basic_string const&, std::__1::vector const&, std::__1::vector const&) + 5522 com.adobe.Mezzanine.framework 0x000000011aa60b65 MZ::(anonymous namespace)::MLInitializer::MLInitializer(bool) + 477323 com.adobe.Mezzanine.framework 0x000000011aa57250 MZ::(anonymous namespace)::FullInitializer::FullInitializer(std::__1::basic_string const&, bool, bool, bool) + 160024 com.adobe.Mezzanine.framework 0x000000011aa560bf MZ::Initializer::Initializer(std::__1::basic_string const&, bool, bool, bool) + 7925 com.adobe.Frontend.framework 0x0000000103525ab1 std::__1::__function::__func::operator()() + 353726 com.adobe.dvacore.framework 0x0000000100c683a6 dvacore::config::initializer::InitializerStateMgr::DoInitializeChunk(dvacore::threads::Gate*, std::__1::list const&, std::__1::function const&, bool*) + 43827 com.adobe.dvacore.framework 0x0000000100c656d4 dvacore::config::initializer::InitializerStateMgr::DoInitialize(bool, std::__1::list const&, std::__1::function const&, char const*) + 197228 com.adobe.dvacore.framework 0x0000000100c68d69 dvacore::config::Initialize(std::__1::function const&, char const*) + 16929 com.adobe.Frontend.framework 0x000000010352107b FE::Initializer::PrivateImpl::PrivateImpl() + 18730 com.adobe.Frontend.framework 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Press ALT-F10 for toolbar and Escape to return to the editor.","events":"editorPasteEvent":"LITHIUM:editorPaste","editorLoadedEvent":"LITHIUM:editorLoaded","useGraphicalEditor":true});LITHIUM.InformationBox("updateFeedbackEvent":"LITHIUM:updateAjaxFeedback","componentSelector":"#informationbox_10d39a403d01487_9","feedbackSelector":".InfoMessage");LITHIUM.Text.set("ajax.createUrlSnippet.loader.feedback.title":"Loading...");LITHIUM.AjaxSupport("ajaxOptionsParam":"useLoader":true,"event":"LITHIUM:createUrlSnippet","tokenId":"ajax","elementSelector":"#messagepresnippet_10d39a403d01487","action":"createUrlSnippet","feedbackSelector":"#messagepresnippet_10d39a403d01487","url":" _0.form.messageeditor.messagepresnippet:createurlsnippet?t:ac=board-id/premiere-pro/thread-id/275754","ajaxErrorEventName":"LITHIUM:ajaxError","token":"ZsgnATwffL1EEgNMAJFj6-QrQAlAl3ga654QWfTQZOI.");LITHIUM.MessagePreSnippet("pasteEvent":"LITHIUM:editorPaste","maxUrlListSize":10,"snippetExistsTextClass":"lia-media-snippet-preview-exists","tinyMceSelector":"#messageEditor_10d39a403d01487_0","messageSnippetEvent":"LITHIUM:createUrlSnippet","elementSelector":"#messagepresnippet_10d39a403d01487","snippetUpdateEvent":"LITHIUM:updateUrlSnippet","urlFormFieldSelector":".lia-form-media-snippet-url-input","snippetCloseEvent":"LITHIUM:closeUrlSnippet");LITHIUM.BlockEvents('.lia-js-block-events', [".lia-spoiler-link",".oo-icon",".oo-volume-bar",".oo-close-button"], '.message-preview');LITHIUM.KeepSessionAlive("/t5/status/blankpage?keepalive", 300000);new LITHIUM.MessageEditor("previewButtonSelector":"#previewButton_10d39a403d01487","defaultTabSelector":".rich-link","defaultTabName":"rich","usesInlinePreview":true,"formHasErrorsEvent":"LITHIUM:formHasErrors","exitPreviewButtonSelector":"#exitPreviewButton_10d39a403d01487","isTabsPresent":false,"ajaxCompleteEvent":"LITHIUM:ajaxComplete","isGteEditorV2":true,"previewSubmitElementSelector":"#submitContext_10d39a403d01487","tinyMceElementSelector":"#tinyMceEditor_10d39a403d01487","elementSelector":"#messageEditor_10d39a403d01487_0","macroChangeEvent":"LITHIUM:change-macro","preExitPreviewEvent":"LITHIUM:refreshAttachments");LITHIUM.MessageEditor.MessageQuote("#messageQuote_10d39a403d01487", "#tinyMceEditor_10d39a403d01487", " wrote: \nI've noticed few of adobe apps started crashing during launch after recent update from apple. I'm certain it worked fine on previous macOS 10.15.4. \n \nSo i've tried\n- deleting doc/adobe/premiere pro/ 14.0\n- deleting library/caches/adobe/premiere pro\n- giving all permissions to /library/preferences/adobe folder\n- then finally uninstalling all adobe apps + creative cloud > reboot > clean install\nstill crashes... \nany solution?\n \nProcess: Adobe Premiere Pro 2020 [5202]Path: /Applications/Adobe Premiere Pro 2020/Adobe Premiere Pro 2020.app/Contents/MacOS/Adobe Premiere Pro 2020Identifier: com.adobe.PremierePro.14Version: 14.2 (14.2)Code Type: X86-64 (Native)Parent Process: ??? [1]Responsible: Adobe Premiere Pro 2020 [5202]User ID: 501\nDate/Time: 2020-06-07 09:35:34.978 +0900OS Version: Mac OS X 10.15.5 (19F101)Report Version: 12Bridge OS Version: 4.5 (17P5300)Anonymous UUID: 451B832A-A067-8E72-7752-C690C6FADBCD\nTime Awake Since Boot: 1900 seconds\nSystem Integrity Protection: enabled\nCrashed Thread: 0 Dispatch queue: com.apple.main-thread\nException Type: EXC_BAD_ACCESS (SIGBUS)Exception Codes: KERN_PROTECTION_FAILURE at 0x000000023eb7c126Exception Note: EXC_CORPSE_NOTIFY\nTermination Signal: Bus error: 10Termination Reason: Namespace SIGNAL, Code 0xaTerminating Process: exc handler [5202]\nVM Regions Near 0x23eb7c126:MALLOC_MEDIUM 0000000238000000-0000000238800000 [ 8192K] rw-/rwx SM=PRV--> MALLOC_MEDIUM (reserve 0000000238800000-0000000240000000 [120.0M] rw-/rwx SM=NUL reserved VM address space (unallocated)VM_ALLOCATE 0000000240000000-0000000240010000 [ 64K] rw-/rwx SM=PRV\nThread 0 Crashed:: Dispatch queue: com.apple.main-thread0 ??? 0x000000023eb7c126 0 + 96421645181 libobjc.A.dylib 0x00007fff6934b560 load_images + 15292 dyld 0x0000000100ac725a dyld::notifySingle(dyld_image_states, ImageLoader const*, ImageLoader::InitializerTimingList*) + 4183 dyld 0x0000000100adaff9 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, char const*, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 4754 dyld 0x0000000100adaf76 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, char const*, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 3445 dyld 0x0000000100adaf76 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, char const*, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 3446 dyld 0x0000000100ad9014 ImageLoader::processInitializers(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 1887 dyld 0x0000000100ad90b4 ImageLoader::runInitializers(ImageLoader::LinkContext const&, ImageLoader::InitializerTimingList&) + 828 dyld 0x0000000100acae30 dyld::runInitializers(ImageLoader*) + 829 dyld 0x0000000100ad4dfb dlopen_internal + 60910 libdyld.dylib 0x00007fff6a4ead8a dlopen + 17111 com.apple.CoreFoundation 0x00007fff3052d002 _CFBundleDlfcnLoadBundle + 14712 com.apple.CoreFoundation 0x00007fff305a5d15 _CFBundleLoadExecutableAndReturnError + 48213 com.apple.CoreFoundation 0x00007fff3056d763 CFBundleGetFunctionPointerForName + 2814 com.adobe.ASLFoundation.framework 0x000000010331f0a8 ASL::Module::GetProcAddress(std::__1::basic_string const&) const + 45615 com.adobe.PluginSupport.framework 0x0000000109bd434f ML::PluginImpl::GetEntryPoint(std::__1::basic_string const&) + 11116 com.adobe.PluginSupport.framework 0x0000000109bd4436 ML::PluginImpl::GetPiPLs() + 11817 com.adobe.PluginSupport.framework 0x0000000109bb0d15 ML::(anonymous namespace)::AddPlugin(ML::PluginEntry const&, bool&, bool) 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namespace)::FullInitializer::FullInitializer(std::__1::basic_string const&, bool, bool, bool) + 160024 com.adobe.Mezzanine.framework 0x000000011aa560bf MZ::Initializer::Initializer(std::__1::basic_string const&, bool, bool, bool) + 7925 com.adobe.Frontend.framework 0x0000000103525ab1 std::__1::__function::__func::operator()() + 353726 com.adobe.dvacore.framework 0x0000000100c683a6 dvacore::config::initializer::InitializerStateMgr::DoInitializeChunk(dvacore::threads::Gate*, std::__1::list const&, std::__1::function const&, bool*) + 43827 com.adobe.dvacore.framework 0x0000000100c656d4 dvacore::config::initializer::InitializerStateMgr::DoInitialize(bool, std::__1::list const&, std::__1::function const&, char const*) + 197228 com.adobe.dvacore.framework 0x0000000100c68d69 dvacore::config::Initialize(std::__1::function const&, char const*) + 16929 com.adobe.Frontend.framework 0x000000010352107b FE::Initializer::PrivateImpl::PrivateImpl() + 18730 com.adobe.Frontend.framework 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); $(document).on('click', '.group-list-item .group-delete-button', function(e) trackResourceEvents(e.currentTarget,RESOURCE_DELETE_GROUP,true,false); ); $(document).on('click', '.saved-link__edit', function(e) trackResourceEvents(e.currentTarget,RESOURCE_EDIT_LINK,true,true); ); $(document).on('click', '.saved-link__delete', function(e) trackResourceEvents(e.currentTarget,RESOURCE_DELETE_LINK,true,true); ); catch(ex) console.log(ex); )(LITHIUM.jQuery); ;(function($)tryconst CC_LINKS_TYPE= '0': 'GetAppsBanner', '1': 'GetApps', '2': 'InstallTheApp', '3': 'LaunchTheExperience', '4': 'ManageAccount'; const CONVERSATION_FLAG_TYPE= '-1': '', '0': 'Top Reply', '1': 'Correct Answer', '2': 'Featured', '3': 'Announcement', '4': 'Pinned Reply'; const PAGE_NAME='digitalData.page.pageInfo.pageName';const LANGUAGE='digitalData.page.pageInfo.language';const SITE_SECTION='digitalData.page.pageInfo.siteSection';const COMMUNITY_CATEGORY='digitalData.community.communityInfo.communityCategory';const COMMUNITY_ID='digitalData.community.communityInfo.communityId';const COMMUNITY_TITLE='digitalData.community.communityInfo.communityTitle'; const CONVERSATION_PAGE='Community: conversationPage';//evar203 mapped variablesconst CARD_CREATED_DATE='digitalData.community.communityAttributes.cardCreatedDate';const COUNT_CORRECT_ANSWER='digitalData.community.communityAttributes.countCorrectAnswer';const COMMUNITY_FLAG='digitalData.community.communityInfo.communityFlag'; const COUNT_REPLY='digitalData.community.communityAttributes.countReply'; const RELATED_CONVERSATION_ACTION='relatedConversationClick';const COMMUNITY_DD_PROPERTY='digitalData.community';const CONVERSATION_REPORT='Community: conversationReportClick';const REPLY_REPORT='Community: repliesReportClick';const MARKED_CORRECT='Community: Marked as Correct';const UNMARKED_CORRECT='Community: UnMarked as Correct';const REPLY_MARKED_CORRECT='replyMarkedCorrect';const REPLY_UNMARKED_CORRECT='replyUnmarkedCorrect';const CONVERSATION_FOLLOW='Community: conversationFollowClick';const REPLY_FOLLOW='Community: repliesFollowClick';const CONVERSATION_UNFOLLOW='Community: conversationUnfollowClick';const REPLY_UNFOLLOW='Community: repliesUnfollowClick';const SOPHIA_EVENTS = 'digitalData.sophiaResponse.fromPage';const CC_LINK1 = 'Community: CCD_';const CC_LINK2 = 'Click';const CC_LINK_CLICK = 'ccdLinkClick';const CC_MANAGE_ACCOUNT_CLICK = 'manageAccountLinkClick'; const REC_CONVO_FEEDBACK_SHOWN='digitalData.community.communityAttributes.recConvoFeedbackShown';const CONVERSATION_EDIT='Community: conversationEditClick';const CONVERSATION_VIEW_HISTORY='Community: conversationViewHistoryClick';const CONVERSATION_MOVE_MERGE='Community: conversationMoveMergeClick';const CONVERSATION_SPAM='Community: conversationSpamClick';const CONVERSATION_DELETE='Community: conversationDeleteClick';const CONVERSATION_BAN_USER='Community: conversationBanUserClick';const REPLY_BAN_USER='Community: repliesBanUserClick';const REPLY_SPAM='Community: repliesSpamClick';const REPLY_DELETE='Community: repliesDeleteClick';const REPLY_MOVE_MERGE='Community: repliesMoveMergeClick';const REPLY_VIEW_HISTORY='Community: repliesViewHistoryClick';const REPLY_EDIT='Community: repliesEditClick';const REPLIES_IN_RESPONSE_TO ='Community: repliesInResponseToClick';$.when(promise1).done( function () userProfilePromise.then(trackConversationPageLoad);); function trackConversationPageLoad() //Conversation Page Load Tracking const subject = $('.userStrip').attr('data-message-subject');let messageUid = '11188630';const tempDD = digitalData; let boardId = normalizeBoardId('premiere-pro'); let community = normalizeCategoryBoardId(); let contentType = getBoardType(boardId); //track new post success trackNewPostSuccess(community, subject, messageUid); //track merge message success trackMergeSuccess(subject,community,'11188630',contentType); //recover digital data property digitalData = tempDD; const valArr = location.pathname.split('/'); let pageName; let layoutView = 'threaded'; if('ForumTopicPage' === 'IdeaPage') layoutView = 'linear'; //Ideas do not support threaded view so it will always be linear let sortOrder = 'by_date_ascending'=="by_date_ascending"?"Earliest":"Latest"; if(PAGE_LANG!=='en') pageName = location.hostname + ':t5:' + boardId + ':' + 'conversationPage'; else if(valArr && valArr.length > 2) pageName = location.hostname + ':' + valArr[1] + ':' + community + ':' + 'conversationPage'; if(pageName) setDigitalDataProperty(PAGE_NAME, pageName); if(messageUid) setDigitalDataProperty(COMMUNITY_ID, messageUid); setDigitalDataProperty(LANGUAGE, getLocale()); setDigitalDataProperty(SITE_SECTION, CONVERSATION_PAGE); setPrimaryEvent(CONVERSATION_PAGE, 'pageload');let replyCount = 0;if($('.reply-count__text').length > 0) replyCount = $('.reply-count__text').attr('data-reply-count'); let status = ''; let voteCount = 0; if($('.message-status-link').length > 0) status = $('.message-status-link')[0].innerText; if($('#messageKudosCount_').length > 0) voteCount = $('#messageKudosCount_')[0].getAttribute('data-upvote-count'); const correctAnswerCount = $('.correct-answer-div').attr('data-correct-answer-count'); const creationDate = $('.roleTimestamp').attr('data-post-time'); setDigitalDataProperty(CARD_CREATED_DATE, creationDate); //setDigitalDataProperty(COUNT_REPLY, replyCount?replyCount:'0'); setDigitalDataProperty(COUNT_CORRECT_ANSWER, correctAnswerCount?correctAnswerCount:'0'); setDigitalDataProperty(COMMUNITY_CONTENT_TYPE, contentType); setDigitalDataProperty(COMMUNITY_CATEGORY, community); setDigitalDataProperty(COMMUNITY_TITLE, subject); let solnType = $('.conversation-page-container').attr('data-solution-type'); if(parseInt(solnType) 0) solnType = '1'; else if($('#special-reply-pinned').length > 0) solnType = '4'; solnType = CONVERSATION_FLAG_TYPE[solnType]; let flag = solnType; if($('.body-outer-container').attr('data-pin-flag') === "true") if(flag != '') flag = flag + ';Pinned'; else flag = 'Pinned'; if(flag != '') setDigitalDataProperty(COMMUNITY_FLAG, flag); if(document.getElementById('feedback_view_1')) setDigitalDataProperty(REC_CONVO_FEEDBACK_SHOWN, 'true'); dnmsTrackConversationFeedback('render', 'feedback-answer', [messageUid, community, null, 'radio button']); setDigitalDataProperty(FILTERS, [createGPSortInfoObj(sortOrder)]); setDigitalDataProperty(SOPHIA_EVENTS,['CampaignId': relatedConvCampaignId, 'ControlGroupId': relatedConvControlGroupId, 'VariationId': relatedConvVariationId, 'ActionBlockId': relatedConvActionBlockId, 'CampaignId': manageAccountCampaignId, 'ControlGroupId': manageAccountControlGroupId, 'VariationId': manageAccountVariationId, 'ActionBlockId': manageAccountActionBlockId]); captureSnapshot('state'); //dunamis api call dnmsConversationPageRender(community, replyCount, subject, getCommunityCurrentPageNum(), getConversationTags().toString(), messageUid, layoutView, flag, status, voteCount); cleanDigitalDataProperties([SOPHIA_EVENTS]); if ($('.promos-wrapper').length > 0) let promotype = $('.promos-wrapper').attr('data-promotype'); let promosubtype = $('.promos-wrapper').attr('data-promosubtype'); dnmsPromoRender(promotype, promosubtype, community, messageUid); //Track related conversation clickdetectRelatedConversationsLoad(); //track status update success if(localStorage.hasOwnProperty('messageStatusUpdate')) trackStatusUpdateSuccess(); //Track reply post success trackReplyPostSuccess(); let lsCleanUpArr = ['gpEditMessageType', 'gpEditMessagePageNum', 'gpReportMessageDetails', 'gpReportMessageType'];clearStorage(lsCleanUpArr);cleanDigitalDataProperties(['digitalData.primaryEvent.eventInfo', FILTERS]); function getPayload(params) var sophiaPayload = []; try params = params.split("&"); var keyMapping = 'aid':'ActionBlockId','campid':'CampaignId', 'cid':'ContainerId','cgid':'ControlGroupId','tid':'TreatmentId','vid':'VariationId','sid':'SurfaceId'; var sophiaMap = ; for(let i=0;i 1 && (keys[0] in keyMapping)) sophiaMap[keyMapping[keys[0]]] = keys[1]; sophiaPayload.push(sophiaMap); catch(err) console.log(err); return sophiaPayload;function trackNewPostSuccess(communityName, subject, messageUid) const npsDD = localStorage.getItem('npsDigitalData'); if(npsDD) const ddVal = JSON.parse(npsDD);if(subject === ddVal.community.communityInfo.communityTitle) digitalData = ddVal; setDigitalDataProperty(COMMUNITY_ID, messageUid); dnmsNewPostSuccess(communityName, subject, messageUid, JSON.parse(npsDD).sophiaResponse); captureSnapshot('event'); cleanDigitalDataProperties([SOPHIA_EVENTS]); localStorage.removeItem('npsDigitalData');function trackMergeSuccess(subject,community,messageId,contentType) try const mergeMsgDD = localStorage.getItem('mergeMsgDigitalData'); if(mergeMsgDD) const ddVal = JSON.parse(mergeMsgDD); if(messageId === ddVal.community.communityInfo.communityId) digitalData = ddVal; setDigitalDataProperty(COMMUNITY_CATEGORY, community); setDigitalDataProperty('digitalData.community.communityInfo.communityContentTab', contentType); setDigitalDataProperty(COMMUNITY_TITLE, subject); captureSnapshot('event'); let cnvrstnIds = []; let slctdCnvrstnArr = ddVal.community.attributes.selectedConversations; for(let i=0;i 4) messages that got merged if(triggerBy === 'communityPage') dnmsMoveMergeDeleteSuccessClick('Community','Community Controls', 'success', 'Merge', xArr); else if(triggerBy === 'conversationPage') dnmsMoveMergeDeleteSuccessClick('Conversation','Merge Conversation', 'click', 'Merge success', xArr); localStorage.removeItem('moveMergeDeletetriggeredBy'); localStorage.removeItem('mergeMsgDigitalData'); catch(err) console.log(err); function clearStorage(items) for(let x=0; x 0) $('.related-conversations-card').on('click', function(e) if(e.target.hasAttribute('data-related-content-type')) //section tab click events let destinationTab = e.target.getAttribute('data-related-content-type'); dnmsCPSectionTabClick(getDigitalDataProperty(COMMUNITY_CATEGORY), 'related conversation', destinationTab); setPrimaryEvent('Community: relatedConversationLabelClick', SECTION_TAB_ACTION); setDigitalDataProperty(COMMUNITY_CONTENT_TYPE, destinationTab); captureSnapshot('event'); else let subject = e.target.getAttribute('data-related-conversation-subject'); let boardId = e.target.getAttribute('data-related-conversation-board'); let relatedCommContentType = getBoardType(boardId); let community = normalizeCategoryBoardId(); let target_href = e.target.href; let convo_id = e.target.getAttribute('data-related-conversation-id'); let org_convo_id = getDigitalDataProperty(COMMUNITY_ID); dnmsRelatedConversationsClick(community, target_href, org_convo_id, convo_id, "", subject, relatedConvCampaignId, relatedConvControlGroupId, relatedConvVariationId, relatedCommContentType); setPrimaryEvent(RELATED_CONVERSATION_CLICK, RELATED_CONVERSATION_ACTION); cleanDigitalDataProperties([COMMUNITY_DD_PROPERTY]); setDigitalDataProperty(COMMUNITY_CATEGORY, community); setDigitalDataProperty(COMMUNITY_CONTENT_TYPE,relatedCommContentType); setDigitalDataProperty(COMMUNITY_ID, convo_id); setDigitalDataProperty(COMMUNITY_TITLE, subject); setDigitalDataProperty(SOPHIA_EVENTS,['CampaignId': relatedConvCampaignId, 'ControlGroupId': relatedConvControlGroupId, 'VariationId': relatedConvVariationId, 'ActionBlockId': relatedConvActionBlockId]); captureSnapshot('event'); cleanDigitalDataProperties([SOPHIA_EVENTS]); ); //Track actions on conversation and repliesif($('.lia-quilt-column-main_content').length > 0) $('.lia-quilt-column-main_content').on('click', function(e) targetElement.hasClass('delete-message')) trackDeleteMessageClick(targetElement); //Track ban user click if(targetElement.hasClass('ban-user')) trackBanUserClick(targetElement); //Track follow click if(targetElement.hasClass('addMessageUserEmailSubscription')) trackFollowUnfollowClick(targetElement, 'follow'); //Track unfollow click if(targetElement.hasClass('removeMessageUserEmailSubscription')) trackFollowUnfollowClick(targetElement, 'unfollow'); //Track in response to if(targetElement.hasClass('lia-message-reply-in-response-to')) setPrimaryEvent(REPLIES_IN_RESPONSE_TO, REPLY_ACTION); captureSnapshot('event'); dnmsTrackInResponseTo(getConversationPageDetails()); );//Track edit message clickif($('.edit-message').length > 0) $('.edit-message').on('click', function(e) trackEditMessageClick($(e.target)); );//Track mark spam clickif($('.lia-component-spam-action-mark-message-as-spam').length > 0) $('.lia-component-spam-action-mark-message-as-spam').on('click', function(e) trackMarkSpamClick($(e.target)); ); //Track conversation page CC clicksvar ccElements = document.querySelectorAll(".cc-links-cta-container__anchor, .cc-links-banner-p2 a button");for (let i = 0; i 0) setPrimaryEvent(isFollowAction?CONVERSATION_FOLLOW:CONVERSATION_UNFOLLOW, CONVERSATION_ACTION); //dunamis api call dnmsConversationActionsClick(action, getConversationPageDetails()); else setPrimaryEvent(isFollowAction?REPLY_FOLLOW:REPLY_UNFOLLOW, REPLY_ACTION); let replyType = getReplyType(tElement); if(replyType) dnmsConversationReplyActionsClick(action, replyType, getConversationPageDetails()); cleanDigitalDataProperties([COMMUNITY_ATTRIBUTES]); captureSnapshot('event');function trackBanUserClick(tElement) if(tElement.closest('.lia-thread-topic').length > 0) setPrimaryEvent(CONVERSATION_BAN_USER, CONVERSATION_ACTION); //dunamis api call dnmsConversationActionsClick('ban user', getConversationPageDetails()); else let replyType = getReplyType(tElement); if(replyType) dnmsConversationReplyActionsClick('ban user', replyType, getConversationPageDetails()); setPrimaryEvent(REPLY_BAN_USER, REPLY_ACTION); cleanDigitalDataProperties([COMMUNITY_ATTRIBUTES]); captureSnapshot('event');function trackMarkSpamClick(tElement) if(tElement.closest('.lia-thread-topic').length > 0) setPrimaryEvent(CONVERSATION_SPAM, CONVERSATION_ACTION); //dunamis api call let convArray = getConversationPageDetails(); dnmsConversationActionsClick('mark as spam', convArray); if(convArray.length > 1) syncDataOnS3('Spam', convArray[1]); else let replyType = getReplyType(tElement); if(replyType) dnmsConversationReplyActionsClick('mark as spam', replyType, getConversationPageDetails()); setPrimaryEvent(REPLY_SPAM, REPLY_ACTION); cleanDigitalDataProperties([COMMUNITY_ATTRIBUTES]); captureSnapshot('event');function trackDeleteMessageClick(tElement) if(tElement.closest('.lia-thread-topic').length > 0) setPrimaryEvent(CONVERSATION_DELETE, CONVERSATION_ACTION); //dunamis api call dnmsConversationActionsClick('delete the conversation', getConversationPageDetails()); localStorage.setItem('moveMergeDeletetriggeredBy','conversationPage:originalPost'+':'+getConversationPageDetails().toString()+':'+getDigitalDataProperty(COMMUNITY_CONTENT_TYPE)); else let replyType = getReplyType(tElement); if(replyType) dnmsConversationReplyActionsClick('delete the reply', replyType, getConversationPageDetails()); localStorage.setItem('moveMergeDeletetriggeredBy','conversationPage:'+replyType+':'+getConversationPageDetails().toString()+':'+getDigitalDataProperty(COMMUNITY_CONTENT_TYPE)); setPrimaryEvent(REPLY_DELETE, REPLY_ACTION); cleanDigitalDataProperties([COMMUNITY_ATTRIBUTES]); captureSnapshot('event');function trackMoveMergeClick(tElement) localStorage.setItem("movingConversationId", getDigitalDataProperty(COMMUNITY_ID)); if(tElement.closest('.lia-thread-topic').length > 0) setPrimaryEvent(CONVERSATION_MOVE_MERGE, CONVERSATION_ACTION); //dunamis api call dnmsConversationActionsClick('move/merge the conversation', getConversationPageDetails()); localStorage.setItem('moveMergeDeletetriggeredBy','conversationPage:originalPost'+':'+getConversationPageDetails().toString()+':'+getDigitalDataProperty(COMMUNITY_CONTENT_TYPE)); else let replyType = getReplyType(tElement); if(replyType) dnmsConversationReplyActionsClick('move/merge the conversation', replyType, getConversationPageDetails()); localStorage.setItem('moveMergeDeletetriggeredBy','conversationPage:'+replyType+':'+getConversationPageDetails().toString()+':'+getDigitalDataProperty(COMMUNITY_CONTENT_TYPE)); setPrimaryEvent(REPLY_MOVE_MERGE, REPLY_ACTION); cleanDigitalDataProperties([COMMUNITY_ATTRIBUTES]); captureSnapshot('event');function trackViewHistoryClick(tElement) if(tElement.closest('.lia-thread-topic').length > 0) setPrimaryEvent(CONVERSATION_VIEW_HISTORY, CONVERSATION_ACTION); //dunamis api call dnmsConversationActionsClick('view history', getConversationPageDetails()); else let replyType = getReplyType(tElement); if(replyType) dnmsConversationReplyActionsClick('view history', replyType, getConversationPageDetails()); setPrimaryEvent(REPLY_VIEW_HISTORY, REPLY_ACTION); cleanDigitalDataProperties([COMMUNITY_ATTRIBUTES]); captureSnapshot('event');function trackEditMessageClick(tElement) if(tElement.closest('.lia-thread-topic').length > 0) setPrimaryEvent(CONVERSATION_EDIT, CONVERSATION_ACTION); //dunamis api call dnmsConversationActionsClick('edit message', getConversationPageDetails()); localStorage.setItem('gpEditMessagePageNum', getCommunityCurrentPageNum()); else let replyType = getReplyType(tElement); if(replyType) localStorage.setItem('gpEditMessagePageNum', getCommunityCurrentPageNum()); dnmsConversationReplyActionsClick('edit message', replyType, getConversationPageDetails()); localStorage.setItem('gpEditMessageType', replyType); setPrimaryEvent(REPLY_EDIT, REPLY_ACTION); cleanDigitalDataProperties([COMMUNITY_ATTRIBUTES]); captureSnapshot('event');function trackReportClick(tElement) let tempConversationPageDetails = getConversationPageDetails(); tempConversationPageDetails[2] = encodeURIComponent(tempConversationPageDetails[2]); localStorage.setItem('gpReportMessageDetails', tempConversationPageDetails); if(tElement.closest('.lia-thread-topic').length > 0) setPrimaryEvent(CONVERSATION_REPORT, CONVERSATION_ACTION); //dunamis api call dnmsConversationActionsClick('report', getConversationPageDetails()); else let replyType = getReplyType(tElement); if(replyType) dnmsConversationReplyActionsClick('report', replyType, getConversationPageDetails()); localStorage.setItem('gpReportMessageType', replyType); setPrimaryEvent(REPLY_REPORT, REPLY_ACTION); cleanDigitalDataProperties([COMMUNITY_ATTRIBUTES]); captureSnapshot('event');function trackMarkUnmarkCorrectAnswer(action, tElement) let correctFlag = action==='mark correct answer'; setPrimaryEvent(correctFlag?MARKED_CORRECT:UNMARKED_CORRECT, correctFlag?REPLY_MARKED_CORRECT:REPLY_UNMARKED_CORRECT); cleanDigitalDataProperties([COMMUNITY_ATTRIBUTES]); convDetails = getConversationPageDetails(); if(correctFlag) convDetails = setSophiaPayload(convDetails); captureSnapshot('event'); let replyType = getReplyType(tElement); if(replyType) dnmsConversationReplyActionsClick(action, replyType, convDetails); cleanDigitalDataProperties([SOPHIA_EVENTS]);function detectRelatedConversationsLoad() { if($('.personalised-related-conversations').length > 0) let targetNode = $('.personalised-related-conversations')[0]; let config = childList: true ; let callback = function(mutationsList, observer) for(let i=0; i 0) status = $('.message-status-link')[0].innerText; dnmsConversationStatusUpdate('success',getConversationPageDetails(), comment, status); setPrimaryEvent('Community: StatusChanged'+status.replace(' ',''),'conversationStatusUpdated'); setDigitalDataProperty(PRIMARY_FILTER, createGPFilterInfoObj(status, 'statusChange')); captureSnapshot('event'); localStorage.removeItem('messageStatusUpdate'); cleanDigitalDataProperties([PRIMARY_FILTER, FILTERS]); catch(e) console.log(e); function isReplyBodyEmpty() { let result = false; let xNode;if($('.mce-edit-area').length > 0 && $('.mce-edit-area').children().length > 0) { let mceEditAreaiFrames = $('.mce-edit-area').children(); for(let i=0; i 0 && (content[0].hasAttribute('data-mce-bogus') tinymce.innerHTML === '
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